Translating your surveys to any language

The Survey app allows you to add translations so that whoever receives a survey, it gets it delivered in their language. 

In order to create a translation in the app click on the translations tab at the top of the screen. 

 

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If you already have other languages in Zendesk switched on, you will see them listed on the left-hand side. As you can see in this image, the only other language currently turned on is Dutch. 

 

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If you're needing more languages, you will simply need to turn them on in Zendesk. Here is a link to an article on how to set languages up in Zendesk

To add a newly translated version of the text used in surveys simply click on the language on the left and type in what you want it to say.

 

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Once you've added all your translations, in line with Zendesk's native language functionality, any person who receives a survey will now see it in the language their ticket is already in. 

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