Changing the email sender domain of your approvals emails

By default, all emails that get sent to approvers from the approvals app are sent from no-reply@approvals.sweethawk.co however you are able to change this to no-reply@anything.yourdomain.com with a few steps. 

1. Change the 'email sender domain' under "Settings". 

2. Update your CNAME mapping records. 

3. Create records on your DNS provider.

 


 

Step 1. To change the email sender domain, first go to the admin part of the app, and click on settings like this: 

SweetHawk__-_Agent.png

 

Step 2. Then you will need to fill out what you'd like the name of the approval email to be, the domain it is being sent from (eg. approvals.yourcompany.com  ) and click 'Save settings' like this: 

SweetHawk__-_Agent.png

Note: The domain must have only dots in it. ie. slashes ( / ) or at symbols ( @ ) will not work as part of the email sender domain. 

 

After the above has taken place, at the bottom, this will popup some records unique to your account like this: 

SweetHawk__-_Agent.png

 

Step 3. At this point, you will then need to use this information to create records on your DNS provider. The process for doing this will be different for every DNS provider so if you're not sure how to do this or you don't have access to your DNS provider, you should email the 3 sets of records, hosts and values to your systems administrator. 

Once the information has been added to your DNS provider, you can check to verify that it has been mapped successfully by clicking "Click here to verify" like this: 

SweetHawk__-_Agent.png

You will then receive a notification telling you if it has been setup successfully or not. 

 

If you're having any trouble getting this setup, email us at support@sweethawk.co or open a ticket here

 

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