How to install any SweetHawk app without needing to enter credit card details.

You can install any SweetHawk app on a free trial without needing to enter your credit card details by installing our Super Suite app first.

The Super Suite acts like a launchpad where you can install any/all SweetHawk app instantly from one place.

Here are the steps to make this happen:

Step 1: Install the Super Suite.

Step 2: Install each app with a single click. 

Step 3 (Optional): Subscribe to the Super Suite. 

 

 Note:

You do not need to subscribe to Super Suite to use the apps, however by subscribing you can save up to 96%* on all apps! 😲 

 


 

Step 1. To install our Super Suite app, go to it on the Zendesk marketplace here and at the top right-hand side of the screen click on Install like this: 

 

SweetHawk_Super_Suite_App_Integration_with_Zendesk_Support.png

 

You will NOT need to enter in your credit card details to do this, just select the account you want it on and click Install like this:

 

SweetHawk_Super_Suite_App_Integration_with_Zendesk_Support.png

 

Step 2. Once installed, in your Zendesk account, click on the new Super Suite icon in the main bar on the left. In the Apps section, you will then be able to click to install any or all of our apps with a single click. There is no need to enter credit card details, it all just happens automatically. 

 

SweetHawk_-_Agent.png

 

Whatever apps you decide to install, you will automatically be placed on individual trials for each app. Most apps have a 14-day free trial but a few apps have a 7-day free trial.

 

 SANDBOXES:

Note that if you're installing any SweetHawk apps on your sandbox account, the apps will automatically be set to free so that you will not be charged to test our apps out, indefinitely.

 

Install Super Suite

 

Step 3. (Optional) Subscribe to the Super Suite and save up to 96%* for all SweetHawk apps!

Yes, you read that right. Depending on the number of agents on your account, the Super Suite could save you big time. 

The Super Suite has the additional benefit of paying for all apps under one invoice (as opposed to separate invoices for each app).

You can subscribe to the Super Suite under the Subscription section by hitting Subscribe like this: 

 

SweetHawk_-_Agent.png

Once you're subscribed, individual billing for all apps will be halted and all future billing will then be controlled through this part of the app. 

 

*Savings are different depending on your number of Zendesk agents and are based on purchasing all available SweetHawk apps as of 31st March 2021.

For an indication of what your saving % could be here are a few more scenarios: 

No. of Zendesk agents Monthly cost of ALL SweetHawk apps. Monthly cost of Super Suite (Regular plan) Saving
1 $283 $10 96%
10 $490 $100 80%
50 $1410 $500 65%
100 $2560 $1000 61%

(All prices are in USD)

 

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