Zendesk Training

Zendesk Support

• ★ App-venture Workshop 2020: Pre-recorded sessions
• Anatomy of a ticket

Tips for sweet Zendesk workflows

• Using Zendesk triggers to add CCs to a ticket
• Performing ticket actions based on who is CC'd
• 8 tips to impact the way you use Zendesk
• Create your own Zendesk popup notifications with SweetHawk apps
• Creating recurring tickets in Zendesk