Reminders App Feature Requests

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Share your thoughts about the Reminders app for Zendesk, make suggestions, and hear what we're thinking about.

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
Set reminders for tickets created by agent Kristof Dons 1 comment 0 votes Not planned
Check off everyone's reminder list Kenriquez 1 comment 1 vote None
Reminder addon add 24h format option Ce 0 comments 1 vote None
View other agents' reminders Ariana Tobias 3 comments 4 votes None
Grouping reminders by date Vincent Brendel 0 comments 0 votes None
Add a setting to turn the emails off when a reminder triggers Peter Godden 1 comment 1 vote Completed
Ability to set a pre-reminder warnings. Peter Godden 0 comments 0 votes None
Add snooze buttons in the emails Peter Godden 0 comments 0 votes None
Add a tag to a ticket when a reminder goes off. Peter Godden 1 comment 0 votes Not planned
Add a top bar icon that has a number in a red circle with the amount of outstanding reminders. Peter Godden 0 comments 0 votes None
Add incomplete reminders tab to the main reminders views screen Peter Godden 0 comments 0 votes None
Integrate with the Calendar app Peter Godden 0 comments 0 votes None
Ability to set reminders on organisations & users as well as tickets. Peter Godden 0 comments 1 vote None
Keep all reminders (past and present) visible on the main reminders view screen Peter Godden 1 comment 1 vote Completed
Allow placeholders to work with reminders Peter Godden 0 comments 0 votes None
Ability to alter the default reminder messages and/or create a set of predefined reminders Peter Godden 1 comment 2 votes None
Ability for agents to set reminders for other agents Peter Godden 2 comments 1 vote Completed
Have a default reminder for all tickets that contain a calendar event Peter Godden 0 comments 0 votes None
Have a sound that plays when the reminder notification triggers Peter Godden 0 comments 0 votes None
Remind me X time from now Peter Godden 0 comments 0 votes None
Add tag to ticket when reminders pending Peter Godden 1 comment 0 votes Not planned
Ability to set reminders for other people Peter Godden 1 comment 1 vote Completed