
Chee Lee
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Activity overview
Latest activity by Chee Lee-
Chee Lee commented,
Hi, Is there a way, within the script, to only pull the latest comments? Thanks, Chee
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Chee Lee commented,
Hi Peter, We currently have our child tickets set to Internal, "Public: False", this would allow a Child Ticket Comment to be set as an Internal comment. I also noticed that when the Public is set ...
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Chee Lee commented,
Hi, Thank you Peter for the comment. I was able to identify the issue. I have another question. Is there a way to always pull all comments, whether the main ticket has only Internal comments? I am ...
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Chee Lee commented,
Hi, The last Tasks is not setup to be Automatic, however, the tickets are still being created automatically whenever I select the Task from the Drop Down list of Tasks: Is there a way to not all...
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Chee Lee commented,
Hi Peter, Any reasons to why I keep having duplicate tickets being created over and over as seen below? Thanks, Chee
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Chee Lee commented,
Hi, Is it possible to replicate the custom ticket fields from the parent ticket to the child ticket? Thanks, Chee