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  1. SweetHawk
  2. SweetHawk Apps for Zendesk
  3. General

General

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  • ★ ITSM in Zendesk using SweetHawk apps
  • ★ Server status
  • ★ Zendesk Apps: Technical Information
  • ★ Controlling tickets with tags added by SweetHawk apps
  • How does SweetHawk app access work?
  • Opting out of selling, releasing, disclosing or transferring of your personal information to third parties
  • Nullifying conditions for your triggers
  • Placeholders and where they can be used in SweetHawk Apps
  • App Comparison: Calendar/Reminders/Deadline/Due Time
  • Hiding ticket fields when apps have been restricted
  • SweetHawk apps & Zendesk ticket fields
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